Shelter and housinginterval house is a six-time u.S. Presidential award-winning program, nationally recognized for pioneering comprehensive shelter and supportive services for victims of domestic violence and their children since 1979. The agency operates a full continuum of services at six emergency shelters and transitional housing sites, and 12 comprehensive community service and satellite centers in the high-risk communities of los angeles and orange counties. Since its doors first opened, interval house has housed over 20,000 individuals, served over 3 million meals, and counseled over 800,000 victims. Interval house is distinguished by its unique cultural and linguistic expertise. Over 98% of interval house's staff and advocates are multilingual, ethnically diverse, and have been personally affected by domestic violence - - offering comprehensive services in over 70 different languages. Although interval house has historically specialized in intervention and prevention services for victims of domestic violence, it has expanded tremendously over the past 20 years into working with homelessness and housing issues. Interval house's multifaceted continuum of housing programs includes emergency shelters, transitional housing, and permanent housing and rental assistance programs. Domestic violence shelters: interval house opened its first emergency shelter in 1979, serving as the foundational "lifeline" for victims of domestic violence and their children in crisis, and opened the nation's first transitional domestic violence shelter in 1980, offering continued support to families that need a longer transition period to become self-sufficient, contributing members of their communities. Today, the agency operates six confidentially located emergency shelters and transitional housing sites for domestic violence victims and their children. Permanent housing programs: interval house is recognized as a "model" housing program by the u.S. Department of housing and urban development (HUD) for tailoring cutting-edge housing approaches and programs to meet the specialized needs of underserved homeless and at-risk individuals and families. Interval house is one of the largest providers of rental assistance programs in its region, with a specialization in serving high-need households facing a multitude of complex cultural, linguistic and economic barriers to housing stability. Interval house has been at the forefront of homelessness prevention and rapid rehousing, having started the nation's first domestic violence rapid rehousing program (1995) and was for 20 years the only domestic violence program utilizing the housing first best practice model. The agency has since been continuously recognized by HUD representatives for its excellent leadership in developing successful homelessness prevention and rapid rehousing programs that routinely exceed all client outcome and financial expenditure goals. Regional housing systems have also adopted interval house's program design as a best practice and the agency's data collection methods as their standardized tools. The organization currently operates numerous rapid re-housing scattered sites and exclusive linkages to rental housing.

Supportive services and outreach since 1979, interval house has successfully provided the community with carefully designed, award-winning support services under a comprehensive continuum of care model aimed at helping victims and their children achieve long-term safety, stability, and self-sufficiency. Interval house's innovative programs have been recognized with over 500 local, regional and national awards, including six presidential awards, five california governor's awards, and a u.S. Department of justice award, citing interval house as a "model" program to the nation.Comprehensive and award-winning domestic violence programs include: multilingual 24-hour crisis hotlines ; 24-hour teen crisis hotlines; community service centers; individual and group counseling programs; comprehensive legal program; emergency response team program; health and wellness program; children's program; "second generation" teen dating violence prevention program; elder abuse program; pioneering multicultural programs; international institute against violence; leadership development program; financial empowerment and career development programs that have successfully helped economically vulnerable individuals move toward financial independence and economic self-sufficiency; and community education and prevention programs. Over the past year, the organization provided crisis counseling and emergency assistance to over 10,000 people through its four multilingual hotlines and reached over 20,000 through community education and prevention programs.As the nation's first survivor-led program, all interval house programs and services are provided by a staff that is unique in the nation. Since the opening of the interval house, it has welcomed staff who are former victims, offered them mentoring, training, job opportunities, and constant promotion within the agency, and moved them into the leadership roles they hold today. Most of the interval house's staff have spent the majority of their adult lives at the agency and are now themselves legendary leaders who have been recognized with the nation's top awards in the domestic violence movement. These "graduates" demonstrate, in a heartwarming and inspirational way, how domestic violence survivors can become outstanding educators, advocates and leaders in their communities. This fundamental belief in inclusion was a primary motivation for interval house since it first opened its doors in 1979, and it has been the heart and soul of the program for more than 42 years. This unique combination of skills and resources has been key to interval house's extraordinary success in offering award-winning supportive services and outreach 24 hours a day, 7 days a week, in over 70 languages. This unique model earned interval house a top workplace award from workplacedynamics, llp, a leading international research firm on organizational health and employee engagement. Interval house was recognized for its high ranking in several quality factors, including strong leadership, promoting a supportive and inclusive culture, philosophy of training and development from within, and the passion of the unique, inspired staff. Interval house received the top award in leadership for its executive director, and was the highest-ranking nonprofit organization in the small business category, where it was in the highest ranking overall in the entire region.Pandemic response- the organization greatly expanded its scope of award-winning services during the covid-19 pandemic, including strengthening safety and support for victims of domestic violence and their children; expanding best-practice rental assistance programs to assist vulnerable households who were financially devastated by the pandemic, lifting the burden for hundreds of families in crisis; and implementing multilingual education and outreach programs to increase access to covid-19 health, safety, prevention, and education among culturally underserved and disproportionally impacted communities. The organization also instituted numerous protocols to ensure the health and safety of frontline staff, shelter residents and community members, including increasing routine cleaning schedules, purchasing additional personal protective supplies, and implementing physical distancing measures which required redesigning spaces and enhancing technology to support the provision of services during the pandemic.